What are our custom stand-ups made
of?
Our stand-ups are custom made for each individual order. We take
your image and edit out everything from the background. We use a
state of the art digital process that prints your image directly
to the background material. The inks are then cured using a high
intensity ultra violet lamp. This method is extremely durable
for several years outdoors and indefinitely indoors. Once the
image is printed it then goes over to our CNC department where
upon creating an outline, we precisely cut out your image to
complete the finished stand-up, or display graphic. We then add
our proprietary patent pending easel to the back that is very
simple to open and secure using Velcro tabs. Our easels also
have special slots cut into the back so that they can be secured
to a post for outdoor applications in case of windy days. All of
our custom stand ups are totally weatherproof. We then make
every shipping envelope individually to complete your order and
ship to your destination.
Can we print custom stand-ups of your favorite celebrity or
character?
The only way that we can print a celebrity or any
copyrighted material is with written permission of the owner. No
exceptions to this.
What
is the turnaround time for a custom standup?
Our typical turnaround time for a custom stand-up is
approximately two weeks from the day we receive your payment and
photo to your door. Once we have received your photo image or
graphic, we will contact you and let you know if it is
acceptable for life size production.
We strongly advise you to place your order well in advance of
your event to ensure that you receive in plenty of time.
While we will always ship your order on time, we can not
guarantee that the shipping company will meet your expected
delivery date, we have no control over this as we do not own the
shipping companies.
There will be no refunds due to delays in shipping from our
express carriers. Please note this policy is stated on your
order form when you check out. You must check the disclaimer box
acknowledging that you have read and accept responsibility for
possible delays before you can process your order.
Keep this in mind when placing orders that are time sensitive.
What do our stand-ups cost?
The custom stand-up prices vary due to
size from as little as $194. For CUSTOM life-size stand-ups of
people, pets, etc. please click on "products" and "custom". Use
the pull-down menus to see the available options and prices. The
usual custom stand-up of a life-size person is just $194
INCLUDING FED EX GROUND SHIPPING up to a maximum of 72 inches
tall by 46 inches wide! The base price for custom stand-ups is
$194.00. Stand-ups of couples or groups have an additional fee
dependant on how many people are in your photo. This is due to
the additional time required to cut out all background material
that must be done prior to production. Stand-ups over 72 inches
tall or 46 inches wide are an additional $30 due to additional
shipping charges imposed by the carriers. There are a few other
options you can choose like adding a speech bubble to your
image. This is all covered on the PRICING link when you go to
place your order.
What is the
maximum size my standup can be?
While we can manufacture your stand-up to any size and
specifications you desire, the sizing chart below shows the
maximum sizes for standard shipping. The chart on the right
shows the maximum sizes for the standard $194 price.
|
Absolute Maximum Sizes* |
|
Height |
Width |
|
72 |
44 |
|
71 |
45 |
|
70 |
45 |
|
69 |
46 |
|
68 |
46 |
|
67 |
47 |
|
66 |
47 |
|
65 |
47 |
|
64 |
48 |
|
|
Anything over 72 inches in
one dimension please add $30.00 |
|
| *We can
manufacture any size standup but freight shipping charges
will apply. |
|
Is shipping
really included?
Yes! Fed Ex ground shipping in the Continental U.S. is included
in the price of your custom stand-up with the exception of
Hawaii & Alaska. They incur additional shipping charges. If you
would like to upgrade your shipping, we will do that, but only
at our discretion. (Please see our "Policies" page for more
information about shipping.) Cardboard celebrity stand-ups are
shipped via ground and are also included to any destination in
the Continental U.S. (Hawaii & Alaska pays additional shipping).
Are shipping
times guaranteed?
No only because we have no control over unforeseen issues that a
carrier can encounter. These are beyond our control.
If you need your stand-up faster and delivery has to be
guaranteed for an event you may choose to have it shipped by
FedEx overnight guaranteed but this will incur an additional $90
shipping charge.
I called and left
a message 3 hours ago and no one has called me back! Why?
We apologize, but at busy times of the year (holidays and
especially the months from October-March) we are often swamped
with online orders, emails, and telephone calls. As you can
imagine, creating your stand-up and shipping your order takes
precedence over everything else. We do our very best to return
all emails and telephone calls promptly. Often due to the high
volume of incoming questions it may take several hours or a day
to return an email or return your call. The answers to virtually
all of your questions are on this website on this page and on
the "Policies", "Products", "Custom", and "Contact Us" pages. We
truly appreciate your patience, and your patronage!
What is the
quality of the printing?
The quality of your stand-up is determined by the quality of
your original. With a good photo the quality of the final print
is fantastic. If you're sending a physical photograph please
make sure that it is a crisp, clean image (not blurry, covered
in scratches, or shot from miles away). 5 x 7s and 8 x 10s are
super. Our motto at Lifesizegreetings is "Bigger Is Better!"
Please do not send poor quality images, grainy images, images
shot from a long distance away, stained images, ripped or torn
photographs, faded photos or old Polaroid’s of poor quality.
DO NOT CUT YOUR PHOTOS OUT WITH
SCISSORS, we take care of cropping out other people
and objects. Just inform us of who you want in the photo. If we
think your image will create a poor standup we will email you to
let you know before we start production. We always include a
customer proof that must be signed off on before we begin
production. If it is the only photo you have and you want us to
proceed we will do our best but we can't work miracles.
(If in doubt, email us your image and our production staff can
take a peek at it for you.) Our production staff reserves the
right to refuse a photo based on quality. Why? Because we only
want to produce the best quality custom weatherproof stand-ups
possible, but most important of all...we want you to be thrilled
with your stand-up!
Photos and custom artwork. How do I know if my photo is
good enough?
"If shooting your image with a digital camera, make sure that
the camera is preferably 6 megapixels or higher in quality. It
is important that your image conforms to all of the detailed the
specifications listed here.
Should you choose to send an image that
does not conform to these specifications, you are solely
responsible for the quality of your stand-up, as the quality of
the stand-up is based solely on the quality of the image that
you submit.
Your custom stand-up is an enlargement from the image you supply
us. The enlarging process does not improve the quality of your
image, it only makes it larger. Below are tips on how to get the
best possible results from you photos.
Understanding File
Size and Sending Your Image
If you will be sending us your
image via an email attachment, please read the following.
1000 K = 1 Megabyte file, 2000 K = 2 Megabyte, 3000 K = 3
Megabyte, and so on.
Nearly any picture you get off of the internet will not be
acceptable. They are typically 65 kilobytes in size which is
roughly 1” tall by 2” tall and can not be enlarged to 6 feet
without becoming severely pixilated.
PHOTOS:
An emailed photographic image
(also called a Raster Bitmap Image) must be no smaller than 2
Megs (which is 2000 K). 4 Megs (4000 K) is barely ok but
anything over 6 mega pixels should give you the best results.
Magazine photos do not give good results. When they are scanned
all you see are printer dots that give them a very poor grainy
image. Also copies from desktop printers give very poor results.
Please look at your file size before you send it. If it is 27 K
or 386 K or anything at all under 2,000 K then it is WAY TOO
TINY for us to work with. When we enlarge a tiny file it clearly
shows all the zillions of tiny dots (called pixels) and thus the
image becomes very, very grainy (also known as "pixilated").
ARTWORK:
Line art and computer-created
artwork (also called Vector Files) can be sent to us in
virtually any size file. There are a few caveats, however. Any
of these files should be fine at virtually any size: .ai, .eps,
.cdr, .wmf. These files would need to be at least 3600 pixels
high: .psd, .jpg, .bmp, .tif. Please remember that bigger is
generally better.
The easiest way to
tell is to just email us a copy in the highest resolution
possible and we will tell you if we can use it.
If you are using a
scanner and need to scan a real photo we recommend scanning a
photo at about 1200dpi at the largest size possible.
Do not cut your
photos if you are sending them to us, just inform us of who you
want in the photo.
Also, the format of
the photo is also important. A profile shot with the subject is
much better than a landscape shot from far away.
|
Poor Photo |
Good Photo |
|
 |
 |
- Very low resolution (640 x
480)
- Lots of .jpeg compression
'noise'
- Subject in middle far away
& hidden in shadow
|
- High resolution
(2000x3000)
- No compression noise
- Subject close up, shot
vertically filling the frame
- Good sunlight illuminating
the face
|
If you have
ordered any custom photo products, then we need the photo to
produce them for you. Once you have completed your order
you will be sent an email outlining how to supply us with these
images.
We can accept files
uploaded to our server as .jpg, .tiff, .eps, .psd (Photoshop), .cpt
(Corel), bmp, &.pdf. Please ask before sending any other type
of file. Should you be supplying your own design we can also
take it as a vector art file (.ai or .cdr).
If you are scanning
your photo to send it to us, it is important that it is the best
quality possible as the better the image, the better your final
product will be. If you have any doubts about the quality of
your scan you can send us the original photo, negative or slide
and we will scan it. This will delay your order a few days
until we receive the photo.
If you are sending
us your photo, please send it to: Life Size Greetings, 4047
Coats Rd, Zephyrhills, FL 33541 and include a copy of your
invoice with it. We will return your photos with the completed
stand-up. Please remember to put a label with your name,
telephone number, address, and selected stand-up size on the
back of your photo. We recommend that you UPS or FedEx your
image to us, as we cannot be held accountable for the vagaries
of the Post Office. UPS and FedEx will provide you with a
tracking number and are very reliable. |
